IT Liability Insurance

As brokers with a depth of experience in the IT and digital sector, we can help you sort through the countless insurance options in the market to quickly find the most beneficial policies for your unique needs and budget.

Call us on 1300 400 707 or fill in the form to speak to an experienced IT Insurance specialist.

Although technically called Information Technology (IT) Insurance, this form of insurance can apply to professionals in all related industries, such as software development, website development, app development, project management, digital marketing/communications and more.

What is IT Liability Insurance?

IT Insurance (or ITC Liability Insurance) is designed to protect you against the numerous risks you may face when you are working as an IT-related professional. Technology is rapidly evolving, and along comes multiple risks that IT Insurance can help mitigate.

The main advantages of a specialist IT Liability Insurance policy is that it combines both Professional Indemnity and Public and Product Liability coverage under the one insurance policy which avoids any gaps in coverage if the two policies are placed with separate insurers. IT Liability policies also extend to provide additional benefits, which in turn provide important forms of cover that address key exposures associated with provision of IT products and services.

With the seemingly limitless insurance options available in the market for IT-related professionals, we will use our network of over 150 insurers to help you access the most appropriate cover for your situation.

When it comes to IT Insurance, we can help you find tailored policies that include:

Professional Indemnity Insurance to protect against financial losses arising from third party legal liability claims as a result of the provision of your IT Services or IT producs

Public Liability Insurance to safeguard against issues arising from customers, suppliers or members of the public being injured or sustaining property damage as a result of negligent activities

Who needs IT Liability Insurance

Any professional or business conducting IT-related work should consider investing in IT or ITC Insurance. The term Information Technology (IT) is a broad term, and as such ‘IT Insurance’ covers those who work in a range of fields related to information systems and technology.

This could include programmers, data processors, software developers, IT professionals and contractors, project managers, data analysts, web developers, IT recruiters and more. See below for a more comprehensive list.

IT Liability Insurance could provide protection for professions such as:

IT professionals

IT contractors


Data processing professionals

Warehousing professionals

Website designers and developers

App designers and developers

Software designers and developers

Project Managers

Hardware installation, maintenance and repair

IT recruiters

Data analysts

SCADA/PLC Services

IT-related support and troubleshooting

Domain and web hosting providers

Website security specialists

Systems integrations specialists

Digital advertising, marketing and communications specialists

Systems analysts

Software and hardware sales

If you would like to know if your particular field of work should consider IT Insurance, don’t hesitate to contact us.

What does IT Insurance cover?

IT Insurance is crucial for IT-related professionals as it can cover:

Professional Indemnity or civil liability

Public and Products Liability

Defence costs

Breaches of intellectual property rights

Breaches of contract

Defamation, Libel and Slander

Loss of Data

Liability for property damage

Fines and Penalties

Joint venture/partnerships

Breach of warranties

Inquiry costs

Fee recovery

This is not an extensive list and does not take into consideration your unique situation. Contact us for more information about what IT Liability Insurance can do for you.

What's not covered with IT Liability Insurance?

IT Liability Insurance does not cover:

Previously known claims or circumstances

Claims made against directors and officers (see Management Liability Insurance)

Claims arising from employment / employees

Damage from intentional acts

Why businesses choose Crucial Insurance for IT Liability Insurance

We have extensive experience in a diverse range of clients in the IT sector. With our proactive approach to our clients and pride in prioritising ethics over profits, we continue to be the insurance broker of choice for businesses throughout Australia.

As fully licensed business insurance brokers, we’re regularly audited and required to provide an exceptional level of service to ensure your priorities are consistently met at a high standard.

Need IT Liability Insurance? Contact us to find IT Insurance options that are most suitable for you.