Aged Care Insurance

The Aged & Community Care sector play a vital role in our society. With increasing regulatory requirements and a more challenging insurance environment, it's important to find an experienced Aged Care Insurance broker you can trust. We are a fully licensed, AFSL business insurance brokerage with a depth of experience in helping aged care facilities access suitable insurance policies. Call us on 1300 400 707 or fill in the form to speak to an Aged Care Insurance specialist.

We are award-winning Aged Care Insurance experts

business insurance broker stephen ball award

2020 top insurance broker medal given by Advisr

2021 Advisr business insurance broker top thought leader award

2020 top insurance broker rated by customers award medal

Our Approach to Aged Care Insurance

Our team has significant experience in this sector and can work with you to understand your business risks in today's changing world. We design insurance solutions based on a detailed understanding of your risk profile to ensure you are properly protected.

As business insurance brokers, we do the hard work for our aged care clients by helping them find suitable policies (including hard-to-place policies) for their unique situation. Our experience within the aged care industry also enables us to understand the risk management processes needed to be set in place to obtain the most favourable insurance outcomes.

Protecting Your Aged & Community Care Organisation

We provide proactive risk and insurance advice to address a range of business activities associated with the Aged & Community Care sector. With offices in Brisbane, Sunshine Coast and Mackay as well as the ability to fly to or communicate remotely with our clients, we service aged care providers throughout all of Australia.

These include:

Residential Aged Care Facilities

Serviced Apartments and Assisted Living

At Home Nursing Care

At Home Respite Care

Transport and Social Support

Insurance: what are the risks specific to the Aged & Community Care Sector?

Fire and other perils can vary depending on the extent of residential services offered. The more extensive kitchen and restuarant facilities offered at a particular location will enhance the exposure.

Product Liability is an exposure where food service or medical supplies such as prescription drugs are provided.

Public Liability is always a key risk for this industry sector. The majority of claims may relate to slips and falls; however, the frailty of many of your residents and/or visitors can lead to significant personal injuries. This risk increases if your facility hosts swimming, gymnasium and other associated activities. The major risk faced by this sector is large scale loss of life due to fire therefore this exposure to risk must be managed accordingly.

The Business Interruption risk for this sector is quite high and appropriate indemnity periods need to be properly assessed. Should events turn for the worse, a large scale residential home will take sometime to find alternative premises and receive the appropriate permits to rebuild. This can lead to a blow out in expenses related to temporary relocation of residents or permanent losses of revenue or bonds.

Professional Liability risk is considered to be high due to various services provided including medication management and patient care.

Cyber Risk is now an ever-present risk in all industry sectors. Due to the sensitive nature of personal health information that may be stored, this area of risk needs to be managed with care.

What types of insurance are relevant to the Aged & Community Care Sector?

Property / Industrial Special Risks

Broadform Public and Products Liability

Medical Malpractice / Professional Indemnity

Management Liability

Directors’ and Officers’ Liability (including Statutory Liability and Tax Audit)

Employment Practices Liability

Machinery and Electronic Breakdown

Personal Accident for Voluntary Workers

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