Client Focused. Results Driven.
Crucial Insurance is a general insurance broker which is 100% Australian owned and operated. We are an Australian Financial Services Licensee (AFSL No: 451450) and a Coverholder at Lloyd's.
Tony Venning
Director
Prior to establishing Crucial, Tony held various executive management roles with publicly listed international insurance broking firms and insurance companies both in Australia and the UK. He has over 20 years experience in the insurance industry and having spent many years as a broker at Lloyd’s of London, he provides our clients access to one of the world’s most trusted insurance markets in addition to all the major Australian insurers.
Our Promise to You
We will take the time to understand your business before we obtain you an insurance quote. If we don’t understand your business properly then we can’t place insurance which will properly protect your business. All we ask is that you make the time available to us so that we can do our job properly and protect your hard work.
A dedicated Account Manager that knows you and you know them. It’s about knowing their direct line, mobile and that if it all goes wrong in the middle of the night your Account Manager will be there for you. If you can’t get hold of them - then you also have the bosses mobile. Now that’s what we call dedicated service.
We’ll look after your claim as if it was our own. This is our business, it’s why we exist and we’ll be there to deliver you the best outcome possible. We take the time during the placement process to ensure our client's policies are designed properly so that claims are as smooth as possible and that coverage responds to our client's business needs.
We’ll service your busines all year round. In today's world, businesses can change daily, not just at renewal. That’s why we make sure we are up to date with any changes in your business activities. Our team of dedicated advisors will be in touch with you through out the year to make sure you’re covered.
We’ll always work for you, our client. Every person in our organisation is committed to our 'client comes first' mentality.
Speak to an experienced business insurance broker
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